Getting started is simple. Contact Image Mark It with information about your organization, the products you want to offer, and if you have any logos or artwork you would like to use. The online store manager will then get in touch with you to fill out a form all about what you are wanting from your store. We will work with you to determine product selections, designs, and pricing before setting it up. Once everything is approved, your store link can be shared with your group so customers can begin ordering.

Store opening and closing dates are determined during setup based on your organization’s needs. Some stores are open for a limited time to collect orders for a specific season or event, while others may be set up for ongoing ordering. Your store’s ordering period will be communicated so customers know when they need to place their orders.

Yes, ongoing online stores may be an option for organizations that need to accept orders throughout the year. These stores are useful for businesses ordering employee apparel, schools offering spirit wear, and teams that need merchandise throughout a season. Product availability and ordering arrangements will be discussed during setup. Additional planning may be needed to keep popular items available for future orders.

Online-store orders are generally ready for pickup or shipping approximately two weeks after the applicable order date or store closing date, depending on how the store is set up. Production time and product availability can affect the timeline. If your items are needed for a specific event, we recommend planning ahead and allowing additional time whenever possible.

Yes, available fulfillment options depend on your store. Orders may be shipped or made available for pickup at Image Mark It or another approved pickup location arranged for your organization. Shipping charges may apply. Customers will receive instructions about their pickup or shipping arrangements and will be contacted when their orders are ready for pickup at Image Mark It.

Image Mark It is located at 305 S. Main St., Springboro, OH 45066. Our regular business hours are Monday through Friday, 9 a.m. to 5 p.m.

Yes! Image Mark It offers graphic design services to help create designs for your organization’s online store. You should provide existing logos, artwork, brand guidelines, or design ideas for us to work with. We can help prepare artwork for your selected products and decoration method. Design details and proofs will be reviewed with you before your store launches.

Yes! An online store is a convenient way to sell spirit wear, team apparel, and other merchandise while raising money for your organization. Customers place their orders and pay online, so organizers don’t have to collect individual orders or payments. After your store closes, we will send you a check with your fundraising. We can help you set up a store with products and pricing that fit your organization’s needs. After your store closes, we will send you a check with your fundraising.

All online-store sales are final. Orders cannot be changed or canceled once they have been placed, so please double-check your product selection, size, color, and any personalization before completing your purchase. If your order arrives with a printing, embroidery, or other production issue, please contact Image Mark It so we can review the issue and determine the appropriate next steps.